Effective Date: 01 June 2025
Website: https://zekrom.in
Owned and operated by: Zekrom Footwear
Please read these Terms and Conditions (“Terms”) carefully before using the website https://zekrom.in (“Website” or “Platform”) operated by Zekrom Footwear (“we”, “us”, “our”). By accessing or using our services, you agree to be bound by these Terms.
1. Eligibility
You must be 18 years or older and capable of entering into a legally binding agreement under the Indian Contract Act, 1872 to use our services. If you are under 18, you may use the Website only under the supervision of a parent or legal guardian.
2. Account Registration
To make purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities under your account. We reserve the right to terminate or suspend your account if any information is found to be inaccurate or misleading.
3. Product Information and Pricing
We strive to ensure all product information, descriptions, and prices are accurate. However, typographical or system errors may occur. In such cases, we reserve the right to correct them and cancel any affected orders.
All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
4. Orders and Payments
All orders are subject to availability and confirmation.
We reserve the right to refuse or cancel an order for any reason including limitations on quantities, inaccuracies in pricing, or suspected fraud.
Payment methods accepted include credit/debit cards, UPI, Net Banking, and COD (if applicable).
5. Shipping and Delivery
Delivery timelines are estimates and may vary due to location, courier service, or other unforeseen circumstances.
Shipping charges, if applicable, will be displayed at checkout.
6. Returns, Replacements & Refunds
You may request a return or exchange within 7 days of delivery for eligible products.
Products must be unused, in original condition, and with tags intact.
Refunds will be processed after the product passes our quality check.
Please refer to our Return & Refund Policy for complete details.
7. User Conduct
You agree not to:
Use the website for unlawful purposes;
Attempt to gain unauthorized access to our systems;
Upload or transmit harmful or offensive content.
8. Intellectual Property
All content on this website, including product images, logos, text, and graphics, are the intellectual property of Zekrom Footwear or its licensors and protected under applicable Indian laws. Unauthorized use is strictly prohibited.
9. Privacy Policy
Please refer to our Privacy Policy to understand how we collect, use, and protect your data in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
10. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Website or its services.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Agra.
12. Modifications
We reserve the right to update or modify these Terms at any time. Continued use of the Website constitutes your acceptance of any changes.
13. Contact Information
For questions or concerns, please contact us at:
📧 Email: zekrom.overses@gmail.com
📞 Phone: (+91) 8938-856-159
📍 Address: Bhim Nagar, naripura jagner Road, Agra, U.P. 282001
