Frequently Asked Questions (FAQs)
How do I place an order?
You can place an order by selecting your desired product, choosing the size or variant (if applicable), and clicking the “Add to Cart” button. Proceed to checkout, enter your shipping details, and make the payment to complete the purchase.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) in most serviceable pin codes across India. You can check COD availability on the product page.
How long will it take to deliver my order?
- Metro cities: 3–5 working days
- Other cities/towns: 5–7 working days
- Remote areas: 7–10 working days
You’ll receive a tracking link as soon as your order is shipped.
Do you charge for shipping?
Can I return or exchange a product?
Yes, you can request a return or exchange within 7 days of delivery, provided the product is unused, unworn, and in its original packaging.
What payment methods do you accept?
We accept:
UPI (Google Pay, PhonePe, Paytm, etc.)
Credit/Debit Cards
Net Banking
Wallets
Cash on Delivery (COD)
I didn't receive an order confirmation. What should I do?
How do I track my order?
After your order is shipped, you will receive an email/SMS with a tracking link. You can also log in to your account on our website and view the order status.
I received a damaged/wrong product. What should I do?
We apologize for the inconvenience. Please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange for a replacement or refund as soon as possible.
Is shopping on your website safe?
Yes, we use industry-standard encryption and secure payment gateways to ensure your data and transactions are safe.
